Changing a management company is done by decision of the General Meeting. The outgoing manager is obliged to hand over all documents, the archive, and the remaining balance of the fund.

Changing a manager or management company is the lawful choice of any co-ownership — and often the right one. If the existing manager is unresponsive, lacks transparency, or fails to meet the building’s needs, a change is necessary.

Step 1 — Assess Whether a Change Is Necessary

Ask yourself: Are you kept informed about the building’s finances? Are repairs carried out promptly? Are General Meeting decisions being implemented? If the answer to any of these is “no,” a change is worth serious consideration.

Step 2 — Convene a General Meeting

The outgoing manager (or even an owner who meets the relevant conditions) convenes a General Meeting with the agenda item “Revocation of manager / Election of new manager.” The legally required quorum as set out in the building’s Regulations must be met. The decision is taken by simple majority of those present.

Step 3 — Handover of Documents and Archive

The outgoing manager is obliged to hand over:

• The cash book and detailed financial statements
• All receipts and invoices for at least 5 years
• Contracts with service providers (elevator, cleaning, security, etc.)
• General Meeting minutes
• Login credentials for digital services (utilities, e-banking, etc.)
• Fund balance in cash or bank account

Step 4 — Choosing a New Company

Before signing a new contract, check: years of experience, client portfolio, digital tools, transparency of fees, and whether 24/7 support is provided. Request a written, itemised quote before making your decision.

Step 5 — New Contract and Transition

The new management company signs a contract with the co-ownership (represented by an owner designated by the General Meeting). PREMO has the experience to guide you through the entire transition process — document collection, utility provider notifications, resolution of any pending matters — without disrupting the smooth running of the property.

PREMO Takes On Properties with Pending Issues

We specialise in taking over buildings with a history of problematic management. We handle outstanding debts, disorganised archives, and old unresolved matters — and resolve them systematically.